E-commerce Product Photo Requirements

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Every marketplace has specific image requirements. Here's exactly what you need for each platform and how to get there.

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Specific image requirements for major e-commerce platforms with guidance on how to meet them.

Platform Requirements

Amazon

Minimum:1000x1000px

Recommended:2000x2000px (for zoom)

Max File:10MB

Aspect Ratio:1:1 preferred

Format:JPEG, PNG, GIF, TIFF

Product must fill 85% of frame. No watermarks, logos, or text on main image.

eBay

Minimum:500x500px

Recommended:1600x1600px

Max File:12MB

Aspect Ratio:1:1 preferred

Format:JPEG, PNG, GIF, TIFF, BMP

Up to 24 images per listing. No borders, watermarks, or promotional text.

Etsy

Minimum:2000px shortest side

Recommended:2700x2025px

Max File:20MB

Aspect Ratio:4:3 recommended

Format:JPEG, PNG, GIF

First image is thumbnail. 5:4 ratio for shop icon.

Shopify

Minimum:No minimum

Recommended:2048x2048px

Max File:20MB

Aspect Ratio:1:1 for consistency

Format:JPEG, PNG, GIF, HEIC, WebP

Consistent sizing across products improves appearance. Automatic WebP conversion.

WooCommerce

Minimum:Theme-dependent

Recommended:1200x1200px minimum

Max File:Server-dependent

Aspect Ratio:Configure in theme settings

Format:JPEG, PNG, GIF, WebP

Enable image regeneration after changing thumbnail sizes.

Common Problems & Solutions

Supplier images are too small

Upscale to at least 2000x2000px. Most supplier images are 500-800px - upscale 3-4x for zoom functionality.

How to: Upload to upscaler, select 4x, download. A 500px image becomes 2000px.

Images have wrong background color

Amazon requires pure white (255,255,255). Use a background removal tool before upscaling.

How to: Remove background first, add white background, then upscale if needed.

Product doesn't fill enough of the frame

Crop image before upscaling to center product. Then upscale to meet minimum size.

How to: Crop to product with minimal margins, then upscale 2-4x to reach 2000px.

Images are blurry after upscaling

AI upscaling preserves sharpness, but very low quality sources have limits. Use highest quality source available.

How to: Request higher resolution from supplier, or enhance before upscaling.

Step-by-Step Workflow

1

Check source image size

Right-click image, check properties/dimensions. Note current size.

2

Calculate needed upscale factor

If source is 500px and you need 2000px, that's 4x upscaling.

3

Upscale image

Upload to upscaler, select appropriate factor, download result.

4

Verify output

Check final dimensions meet platform requirements. Verify text/logos remain sharp.

Frequently Asked Questions

Find answers to common questions about our tool and how it works.

Amazon requires minimum 1000x1000px, but recommends 2000x2000px or larger to enable zoom functionality. The zoom feature activates when hovering on images 1500px or larger.

Yes, if you prepare for the most demanding requirements. Create 2000x2000px images on pure white background - these work on Amazon, eBay, and Etsy with cropping.

AI-upscaled images typically pass if the source wasn't extremely low quality. Avoid upscaling images smaller than 300px - request better source images from suppliers instead.

Most platforms prefer 1:1 (square). If your product is rectangular, either add white space to make it square, or crop to fit. Amazon's main image must be square.